Shipping policy

Shipping Policy

Order Cancellation
Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately. However, once your order arrives, you may contact our support team to start the return process. After the returned item is received, we can process your refund.

Priority + Insured Shipping
If you've selected "Shipping Protection", you will have the option to get your order reshipped or refunded if it is lost in transit.

Lost/Missing Packages
This store is not liable if an incorrect address is entered during checkout. Please ensure that your billing and shipping address is correct before placing your order. If we have made an error, we will take full responsibility and resend your order at no additional cost.

Customs
We are not responsible for any customs fees once the items have shipped. By purchasing from this store, you agree that your order may be subject to customs charges upon arrival in your country.

Shipping Time
Shipping time varies by location. Below are our estimated delivery times:

United States: 7–15 Business Days
Canada & Europe: 7–15 Business Days
Australia & New Zealand: 15–25 Business Days
Central & South America: 7–15 Business Days
Asia: 7–15 Business Days
Africa: 15–30 Business Days

Maximum delivery time: 20 business days.

*Processing time is 2–3 business days.
*Shipping times do not include customs or clearance delays.

Tracking Information
You will receive a tracking number once your order has been shipped. In some cases, tracking may not be available depending on the shipping method.

My Tracking Says "No Information Available At The Moment"
For some shipping providers, tracking updates may take 2–5 business days to appear. If your order was placed more than 5 business days ago and there is still no tracking information available, please contact our support team.